![]() I've had a similar issue with Blurb in the past that was remedied immediately. I'm not saying this is the worst customer service in the world, but that those thinking about dealing with this company should probably look else where. I now have one book on the way, but would have to pay out of pocket for a second. A problem but something I figured would be resolvable.Īpparently this was not the case, I was told that issuing me a new code would be considered fraud, and that next time I should use only different billing, shipping and a different account when using two different codes for the same promotion. As soon as a code is entered it is deemed unusable. "This code has already been used".Īfter contacting the online chat service and waiting 5-10 minutes between replies, I found out that this is to stop fraudulent purchases and abuse of the code system. I made a new account transferred over the book, and tried again. Turns out that you're unable to redeem two codes from the same account, seems fair. "You are unable to redeem this coupon." That's strange, better read the fine print. I set up the second set of shipping info and entered the second code. I entered the first code, shipping info and billing info and everything went smoothy. After finishing the books I went make the purchases. I set out today to make both of them a book to hold their memories and to share with others. My mother and her friend are not the most computer literate folks, and having using the amazing services of blurb before, had some idea of how to put a photobook together. ![]() Last month the cruise line was nice enough to send each of them a promo code to get a free photobook printed from shutterfly. They had a ball and took lots of pictures. My mother and her friend went on a cruise this past year. It's not the norm for me to publicly voice a bad review of a service or product like this, but I really need to vent. ![]()
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